Privacy Policy

Privacy Policy Introduction

At Refined Nook, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website (www.refinednook.ca). We comply with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. What Information We Collect

We collect the following types of personal information when you interact with our website:

When you make a purchase: Name, email, billing/shipping address, phone number, and order details.
When you sign up for an account or newsletter: Name, email address, and password (securely stored).
When you browse our website: We may collect technical data like IP address, browser type, and browsing behavior using cookies or analytics tools.

2. How We Use Your Information

We use your information to:

Process orders and fulfill shipments.
Communicate with you regarding purchases, shipping, or customer service inquiries.
Improve our website and customer experience.
Send marketing emails only if you’ve explicitly opted in (you can unsubscribe anytime).

3. Data Security & Storage

Your personal data is stored securely on Wix servers and trusted third-party service providers. We use encryption and other security measures to prevent unauthorized access.

4. Sharing Your Information

We never sell or trade your personal data. Your information is only shared with:

Shipping providers (e.g., Canada Post, UPS,USPS) to fulfill deliveries.
Payment processors (e.g., PayPal, Apple Pay, Credit Card) to process transactions.
Legal authorities if required by law.

5. Your Rights & Choices

Under PIPEDA, you have the right to:

Request access to the personal data we store about you.
Correct or update inaccurate data.
Withdraw consent or request deletion of your data (subject to legal obligations).

6. Cookies & Tracking

Our website may use cookies to enhance functionality (e.g., saving shopping cart items). You can disable cookies via your browser settings, but some site features may not work properly.

Changes

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Minors

The Site is not intended for individuals under the age of 18.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at Refinednook@gmail.com.